We stand behind Refund Policy. If something isn’t right, our policy makes it simple to request a refund — no hidden steps, no fine print games.
Eligible refunds are processed within 5–7 business days to your original payment method.
Four simple commitments that keep your purchase risk-free.
Request a refund within 7 days of your purchase date.
Funds are returned to the same method used at checkout.
You receive the full eligible amount — no deductions.
Our team replies to refund queries within 24 hours.
We verify your eligibility within 1–2 business days.
You’ll get a confirmation email once approved.
Funds reflect in your account within 5–7 business days.
The request is raised within the eligible window.
A documented bug prevents core HRMS use.
Your card was charged twice for the same plan.
You paid but never received access to the dashboard.
Requests after 7 days from purchase.
Bespoke modules & integrations are non-refundable.
After the plan has been actively used.
Accounts suspended for terms-of-service breaches.
Our team is here to make things right. Reach out and we’ll guide you through the process.